Sunday, July 28, 2013

Rennerdale

Growing up in the 60’s in a little town called Rennerdale continues to fulfill my story telling moments with family and friends.

One of my favorites is the story of Richard and Gary (names changed), both my age, and two of my best friends growing up.  They lived at the further end of town near the train tracks by the water filled quarries.
Richard had 4 brothers and three sisters…Gary had two sisters and three brothers.
Both dads worked for the railroad, the families ate what was in the deep freezer from hunting season, well water was a given, along with no TV and hand-built outhouses (outdoor toilets, basically a hole in the ground).

At the age of 9, I was fascinated by Richard and Gary’s lifestyle.
So much so, I would always ask my mom if I could stay at their places for the weekend…and I did, many times.
They experienced so many things that I never did; hunting, trapping, fly-fishing, handmade toys, five kids in one bunk bed, and NO TV!
To this day when people ask me; have you even eaten rabbit or groundhog? I can honestly say, YES!

Recently I reconnected with both of them on Facebook.  In separate messages to each one, as we went down memory lane, I told them I was intrigued to hear of their success.
 “Gary / Richard", I said,  "I am so happy to hear that you found success, especially since you were so poor growing up.”
Both replied to me after a short pause,  with almost exactly the same words, “Well Bob, we didn't have a lot of fancy things, but we never considered ourselves 'poor'."

To this day, that has been my “Ah,ha” life reflecting moment … and it reminded me of a quote from 
 Art Buchwald, “The best things in life aren't things.”
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Thursday, July 11, 2013

Want to be a bore? Here's how

Researchers at the University of Chicago asked students to rate 43 boring behaviors. Here are the top eight. They'll earn you the label of being "chronically boring": *

  • Complaining about one's own problems (health, finances, relationships) and not being interested in the problems of others.
  • Talking constantly about trivial things, always including unimportant details, and repeating tired old jokes.
  • Showing no emotion, failing to make eye contact. and talking in a monotone.
  • Seriousness- never smiling, joking, or making light of things.
  • Tediousness, especially talking too slowly.
  • Low participation. Never joining in conversation and always just going along with what is being said.
  • Distracting behavior, including frequent use of expressions such as "you know" and "just saying".
  • Self-centeredness. Always talking about your own life, experiences, and interests.
Credo to live by: "Be interested first, then you will become interesting."

*Teamwork notes
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Monday, July 1, 2013

Big Al

---Repost---

The story was, you hated him, feared him or loved him…I was all three.

His name was Al. 

Al started in retail when he was thirteen and fifty years later died in action.

Al was an old school retail manager who believed that no one could be trusted and everyone should put his or her career first before family.

Al worked 80 hours a week, was a master micro-manager and believed that his day was not over until he fired someone or at least made an employee cry.

Okay, so you ask, WHY did I love this guy? Not for any of the above things, that is why I hated him and feared him. I loved him because I was able to translate his prehistoric management style into lessons that I still utilize today.

Three Lessons from Big Al

1). Al used to say, “The best and easiest recognition program is to have NO recognition program at all.”
            Translation: Employee recognition programs must be managed,  be fair and be consistent or your results could actually weaken employee morale.

2). When Al said, “Just because I’m pissed off at you, doesn’t mean you can walk around here with your tail between your legs.”
            Translation: Wear a smile and have a positive attitude; no one wants to work for a “Debbie-Downer” manager.

3). One day Al looked me right in the eyes and said, “I’m too old to change now Gambone, what you see is what you get…”
             Translation: I always knew where I stood with Al. Al taught me that leaders need to be right up front with people by providing balanced,  fair and concise feedback.

My 18 months as Al’s co-manager was very stressful, yet very rewarding.
Take a few moments to reflect on your old boss, teacher or coach…dig deep and I am sure you will find a few sunny days somewhere in that storm.
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Thursday, June 13, 2013

"Easy, Miss. I've Got You."

One of my favorite scenes from a movie is the image of the "Man of Steel" comic book Superman hero / alias Clark Kent (Christopher Reeve) with red cape and tights soaring over Metropolis, especially when he saves Lois Lane (Margot Kidder) as she falls from a helicopter and their conversation,
Superman (politely) :
"Easy, miss. I've got you."
Lois Lane (screaming):
"You've got me? But who's got you?"

In these great United States of America, the entrepreneur spirit is alive and well. Entrepreneurs are the foundation of the American business culture, as they live by a vision in search of their dream.

Along their journey to that dream, most entrepreneurs, feel like they too have been dropped from a helicopter. From increasing unemployment, to the devaluing of the dollar, to escalating business taxes and overall business costs, entrepreneurs need “Superman” to save them.

Unfortunately, that only happens in the movies.

The next best thing for entrepreneurs is to build a team. A team that will be there, a team they can rely on and trust to support them. The keystone for that team starts with a Business Coach.

For more information on building your team and a strong business foundation, drop me a note and I will catch it (pun intended).
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Wednesday, May 29, 2013

You Can Get More Organized!

If you currently are disorganized, don't despair; some of the most organized people once were among the most disorganized, including myself. This quiz is intended to help you see your strengths and weaknesses in this area.*
Answer Yes or No to the following:

1. When meeting with your team or a one to one, do you always come prepared?
2. Do you sort your work by priority.
3. At the end of the day do you make a list of your next day priorities?
4. Do you list recommended actions?
5. Do you start each day tackling your most immediate goals?
6. Do you spot check yourself, to be sure you are keeping on schedule?
7. Do you congratulate yourself when you complete a task?
8. Do you allow time for the unexpected, such as phone calls and interruptions?
9. Do you check items off your list as you accomplish them?
10. Do you help keep team meetings and one to one meetings organized and on schedule?

Total up the Yes answers. A score of 8 or more is a sign that you are well organized. A score of 6 to 7, means you get lazy like me sometimes. A score of 5 or less?.... I am thinking you may need some help.

* Teamwork notes

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Wednesday, May 22, 2013

Betty the Barometer


***TOP RATED POST***

Let’s call her Betty the Barometer.

Now this story dates way back to when my hair was still black and I looked more like Mark Spitz than Jay Leno. (not to say I can compare to either of them, but you get my drift).

I was assigned as the Grocery Department manager in a new store.
Towards the end of the second week, I was walking through the store in a terrible mood because the night stocking crew did not complete their assignments and my department was not meeting customer requirements... I probably looked like a chicken with my head cut off because I circled the inside parameter of the store several times barking out orders to my employees and completely ignoring the customers.

Betty, a very petite and soft-spoken meat wrapper with 23 years in the business, had been observing me in my state of frenzy while she was stocking the meat case with fresh cut meat... As I passed by her for the third time, she called out to me.

“Gambone! …come here for second.”

I quickly stopped in my tracks and started walking towards her with a huff and a puff.

“What Betty, can’t you see I’m busy.”

“You know Gambone, that’s your problem, you are too busy. You look like you are ready to explode. What happened to that smiling face I am used to seeing?...and hey, you didn’t even say hi to me this morning!

Well, I don’t know what’s going on in your head but you can’t let your employees and customers see that you are pissed off…we need you to lift us up, not let us down.”

I looked at Betty and said, “Wow Betty, thank you …I never would have thought I'd hear that from you….but you are right…thank you again.”

From that day forward, when I got in a bad mood, I would always check with Betty to see if my “mood” was actually coming to the surface.

We all need a Betty in our lives.

Ask yourself…Who is my “business barometer?”

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***This is just a sample!... if you would like a full slice of "Pecans of Wisdom", be sure to indulge yourself in my book, "Pecan Pie" buy it NOW!    on Amazon.com
“Copyright (9-28-2011) by Robert V. Gambone Sr.”

Friday, May 10, 2013

10 Identifiers of True Leadership


1. Leaders have passionate enthusiasm! Attitudes are contagious and team “leaders” understand that they are role models.

2. Leaders model the company’s values and “walk the talk.”

3. Leaders pull their teams up the hill, face them and don’t turn their backs.
"old-school managers" push employees up the hill.

4. Leaders are not necessarily the best talent, they are skilled at recognizing and utilizing talent.

5. Leaders develop others, place a high value on the “we,” and discourage the “I.”

6. Leaders know when to let other and better “leaders” lead... when the situation demands it.

7. Leaders listen and provide positive reinforcement and constructive criticism.

8. Leaders turn problems into opportunities.

9. Leaders understand that everyone falls, but not everyone fails.

10. At the end of the day... managers may think about the tasks that were completed, leaders reflect on the people that completed the tasks.

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