We talk about it, we say we want it, we say people need to be held accountable, but what does accountability really mean?
I recently had a inspiring conversation with a very good friend of mine.
"Mary*, how do you define accountability?"
Mary paused at first and then explained...
"First, lets talk about integrity. Integrity is who we are, what we believe about ourselves. If we have integrity we are honest and will do the right thing even when no one is watching.
Accountability is being responsible for an action.
Integrity is talking the talk, accountability is walking the talk."
She continued to say... "Accountability needs to have consequences.
The consequences can be good or bad, but without consequences, accountability is meaningless.
And... I believe accountability is an act of love."
I interrupted... "Really? Love?"
"Yes, you have to love someone to hold them accountable, even if they do not love you back.
Hold them accountable because that's whats best for them. By doing this, you will create an environment where performance is expected, enjoyed, and honored.
Circling back...Integrity is in their hearts, accountability is in their actions. When actions are fulfilled, so will be the heart."
* Mary is a award winning educator, a successful entrepreneur, and a gifted coach.