Did you ever wonder why free minded entrepreneurs don't like to follow the rules?
Well, its not the rules they don't like, its the way the rules are often explained to them after they broke them.
Here are 5 tips to avoid conflicts with entrepreneurs:
1. Ask "how can I help?", before helping.
2. Ask for permission to coach, before coaching.
3. When they ask you for help, ask them what have they done so far.
4. Be an expert on not being an expert.
5. Most importantly, never say "you should have done it this way."
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Friday, May 8, 2015
Wednesday, April 15, 2015
No More Ugly
Not the physical appearance at all.
I am talking no more bad behavior i.e. ugly behavior.. I am talking about not accepting ugly behavior in the business arena.
1. Consistently late for meetings or no-contact / no-show.
2. Not completing projects on time.
3. Telling off-color jokes.
4. Texting / emailing during a business meeting.
5. False commitments.
6. Bullsh*t lies.
7. Negative, Debby-Dower, Gumpy Cats.
8. Conflictor* personalities.
9. Lazy, lazy, and did I say lazy?
10. Habitual procrastinators.
*definition
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I am talking no more bad behavior i.e. ugly behavior.. I am talking about not accepting ugly behavior in the business arena.
10 - No More Ugly
1. Consistently late for meetings or no-contact / no-show.
2. Not completing projects on time.
3. Telling off-color jokes.
4. Texting / emailing during a business meeting.
5. False commitments.
6. Bullsh*t lies.
7. Negative, Debby-Dower, Gumpy Cats.
8. Conflictor* personalities.
9. Lazy, lazy, and did I say lazy?
10. Habitual procrastinators.
*definition
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Friday, April 10, 2015
Your Gratitude Will Lift Your Attitude
In business we can be thankful for so many things; we appreciate our clients /customers, our partners, our shareholders, our employees, our suppliers, the list can be plentiful.
One strategic way that we can show our appreciation is by bragging, not about ourselves, but about those who help us grow and secure our business. Specifically people who may be our strategic partners, referral teams, and networking colleagues.
Pick one person, just one, and throughout the next week brag to others about this person using the specific points answered in the following three questions.
1. What strengths do you see in this person?
2. What specific contributions has this person made to help you grow your business?
3. How does this person bolster a positive environment?
You will find that bragging about others will benefit their credibility and yours.
Your gratitude will lift your attitude resulting in a more fulfilling business environment.
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Thursday, April 2, 2015
Vintage Leadership
Vintage leadership is characterized by excellence, maturity, and enduring appeal; classic leadership.
While leadership can be defined in many ways and applied in many ways I present to you:
Twelve of my favorite movies that have woven within their plots and character development, elements of vintage leadership.
Now wait a minute!....before you read the list below, make no judgments until you share your list with me and then we can have a sincere conversation. Thank you!
1. The Natural
2. Liar Liar
3. Forrest Gump
4. One Flew Over the Cuckoo's Nest
5. A Few Good Men
6. The Longest Yard
7. Meatballs
8. Star Wars
9. Armageddon
10. Tommy Boy
11. Die Hard
12. The Music Man
Friday, March 13, 2015
The High Cost of Losing a Client / Customer
1. In an average business, for every customer who bothers to complain, there are 26 other who remain silent.
2. The average "wronged" customer will tell 8 to 16 people (over 10 percent will tell more than 20 people).
3. 91 percent of unhappy customers will never purchase goods or services from you again.
4. If you make an effort to remedy customers complaints, 82 percent to 95 percent of them will stay with you.
5. It costs about five times as much to attract a new customer as it costs to keep an old one.
Pecan Pie: 32 Business Success Strategies Passionately Baked To Order!
"A must read!" says Ivan Misner New York Times Bestselling author
BY IT NOW on AMAZON.COM click on link below
Click here to purchase Bob's book
“Copyright (3-13-15) by Robert V Gambone Sr.”
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2. The average "wronged" customer will tell 8 to 16 people (over 10 percent will tell more than 20 people).
3. 91 percent of unhappy customers will never purchase goods or services from you again.
4. If you make an effort to remedy customers complaints, 82 percent to 95 percent of them will stay with you.
5. It costs about five times as much to attract a new customer as it costs to keep an old one.
Pecan Pie: 32 Business Success Strategies Passionately Baked To Order!
"A must read!" says Ivan Misner New York Times Bestselling author
BY IT NOW on AMAZON.COM click on link below
Click here to purchase Bob's book
“Copyright (3-13-15) by Robert V Gambone Sr.”
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Monday, March 2, 2015
10 Characteristics of Successful Leaders
1. Leaders have passionate enthusiasm! Attitudes are contagious and team “leaders” understand that they are role models.
2. Leaders model the company’s values and “walk the talk.”
3. Leaders pull their teams up the hill, face them and don’t turn their backs.
"old-school managers" push employees up the hill.
4. Leaders are not necessarily the best talent, they are skilled at recognizing and utilizing talent.
5. Leaders develop others, place a high value on the “we,” and discourage the “I.”
6. Leaders know when to let other and better “leaders” lead... when the situation demands it.
7. Leaders listen and provide positive reinforcement and constructive feedback.
8. Leaders turn problems into opportunities.
9. Leaders understand that everyone falls, but not everyone fails.
10. At the end of the day... while others may think about the tasks that were completed, leaders reflect on the people that completed the tasks.
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2. Leaders model the company’s values and “walk the talk.”
3. Leaders pull their teams up the hill, face them and don’t turn their backs.
"old-school managers" push employees up the hill.
4. Leaders are not necessarily the best talent, they are skilled at recognizing and utilizing talent.
5. Leaders develop others, place a high value on the “we,” and discourage the “I.”
6. Leaders know when to let other and better “leaders” lead... when the situation demands it.
7. Leaders listen and provide positive reinforcement and constructive feedback.
8. Leaders turn problems into opportunities.
9. Leaders understand that everyone falls, but not everyone fails.
10. At the end of the day... while others may think about the tasks that were completed, leaders reflect on the people that completed the tasks.
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Tuesday, February 17, 2015
Stood Up Again?!
You both schedule a business meeting, agree on the time and place...and guess what?
The other person is a NO SHOW!
Has this happened to you? Sure it has. Have you been the NO SHOW?
Five Action Steps to Prevent "NO SHOWS":
1. ALWAYS write it down. Once you agree on a time (AM or PM) and a place (exact location -address), enter the information on/in your calendars and share the calendar (meeting invite) if possible.
2. ALWAYS make sure to share cell phone numbers and contact information.
3. ALWAYS review upcoming meetings 7 days in advance and reschedule if needed. Respect people's time, that TIME that YOU scheduled only happens once in a lifetime.
4. ALWAYS confirm 24 hours in advance, call or text. If you email and do not hear back from the person within a few hours, then call or text....DO NOT assume that he or she received the email.
5. ALWAYS make sure you know what the person looks like and do not assume the person knows what you look like, send a picture or a description. If you arrive first, send him or her a text to let them know where you are sitting.
"Time is money. Invest it, before somebody else spends it."
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The other person is a NO SHOW!
Has this happened to you? Sure it has. Have you been the NO SHOW?
Five Action Steps to Prevent "NO SHOWS":
1. ALWAYS write it down. Once you agree on a time (AM or PM) and a place (exact location -address), enter the information on/in your calendars and share the calendar (meeting invite) if possible.
2. ALWAYS make sure to share cell phone numbers and contact information.
3. ALWAYS review upcoming meetings 7 days in advance and reschedule if needed. Respect people's time, that TIME that YOU scheduled only happens once in a lifetime.
4. ALWAYS confirm 24 hours in advance, call or text. If you email and do not hear back from the person within a few hours, then call or text....DO NOT assume that he or she received the email.
5. ALWAYS make sure you know what the person looks like and do not assume the person knows what you look like, send a picture or a description. If you arrive first, send him or her a text to let them know where you are sitting.
"Time is money. Invest it, before somebody else spends it."
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