Wednesday, September 16, 2015

10 Identifiers of Leadership

1. Leaders have passionate enthusiasm! Attitudes are contagious and team “leaders” understand that they are role models.

2. Leaders model the company’s values and “walk the talk.”

3. Leaders pull their teams up the hill, face them and don’t turn their backs.
"old-school managers" push employees up the hill.

4. Leaders are not necessarily the best talent, they are skilled at recognizing and utilizing talent.

5. Leaders develop others, place a high value on the “we,” and discourage the “I.”

6. Leaders know when to let other and better “leaders” lead... when the situation demands it.

7. Leaders listen and provide positive reinforcement and constructive feedback.

8. Leaders turn problems into opportunities.

9. Leaders understand that everyone falls, but not everyone fails.

10. At the end of the day... managers may think about the tasks that were completed, leaders reflect on the people that completed the tasks.


Saturday, September 5, 2015

Questions? Well...I'm Not Sure What To Ask.

Do you have any questions?

What questions do you have?

We all do this. Whether it's a kind gesture, a teaching situation, a closing tactic, etc. its a general practice we all do.

That's the problem, it's too general!  And the main reason why most people respond with, "no questions at this time" is because they are not sure what to ask.

We need to be more specific by giving them memory joggers. Below are some examples of providing memory joggers, guaranteed to generate more questions. (examples are from many different types of situations, business and personal.)

***What questions do you have about:
- cost?
- warranty?
- commissions?
- benefits?
- next steps?
- side effects?
- troubleshooting?
- results?
- the agenda?
- your responsibilities?

I'm sure there are many more, but you get the drift.

Call to action- the next time you ask , "What questions do you have? "
Remember- Specific is Terrific!