1. Leaders have passionate enthusiasm! Attitudes are contagious and team “leaders” understand that they are role models.
2. Leaders model the company’s values and “walk the talk.”
3. Leaders pull their teams up the hill, face them and don’t turn their backs.
"old-school managers" push employees up the hill.
4. Leaders are not necessarily the best talent, they are skilled at recognizing and utilizing talent.
5. Leaders develop others, place a high value on the “we,” and discourage the “I.”
6. Leaders know when to let other and better “leaders” lead... when the situation demands it.
7. Leaders listen and provide positive reinforcement and constructive feedback.
8. Leaders turn problems into opportunities.
9. Leaders understand that everyone falls, but not everyone fails.
10. At the end of the day... managers may think about the tasks that were completed, leaders reflect on the people that completed the tasks.
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