Three Fundamental Core Values of Customer Service

1. Your organization's customer service strategy must add value to your customers' lives. Your customers must feel good about their relationship with your organization.
- Customer

2. Your organization's customer service strategy must add value to your employees' lives. Your employees must feel good about their relationship with your customers.
- Employee

3. Customer service is not work. It is an integral part of everyone's job, practiced by all team members, and modeled by leaders at all times.
- Team

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