Champion Communications

Part I

Did you ever walk away from an important business conversation and felt that you weren't really understood and /or you really were not sure what the other person was saying?

Try this: Clarifying and Confirming*

WHEN you will make a decision or take action based on the information, opinion, or suggestion offered. Or your immediate impulse is to reject, ignore, or disagree with what you are hearing, you need to CLARIFY.

HOW?  Clarify by seeking additional information about:
--- what has been said and/or why ("...what else can you tell about this?")

Next...
CONFIRM  By stating your understanding of:
--- what has been said and why ("... so what your saying is...")

This technique will dramatically decrease your frustration and enhance your credibility with business associates,  because they know you have listened to what they have said.

* IMS / Learning International

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"It’s Not What Life Makes of You, It's What You Make of Life."

---Some of my favorites "Life" quotes---

"There are two ways to live: you can live as if nothing is a miracle; you can live as if everything is a miracle."
Albert Einstein


"Let us live so that when we come to die even the undertaker will be sorry."
Mark Twain


"Live as if you were to die tomorrow. Learn as if you were to live forever."
Mohandas Gandhi


"We must learn to live together as brothers or perish together as fools."
Martin Luther King, Jr.


"Work as if you were to live a hundred years. Pray as if you were to die tomorrow."
Benjamin Franklin


"As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them."
John F. Kennedy


"It’s not what life makes of you; it's what you make of life."
Unknown

Read more "Pecans of Wisdom" from Bob Gambone in his book:
PECAN PIE!-Click here for a preview! 

"The Secret to Success...It's in the Recipe! 

Copyright (12-10-2011) by Robert V. Gambone Sr.
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Everyone Falls, Not Everyone Fails

You know the cliche'... "What's old, is new again."

In a recent Success Magazine CD I heard something that reminded me of some heartfelt words,  shared with me years ago,  by John Susan.
 John was a mentor of mine for many years.

...After struggling through a terrible year in one particular store, I was demoted and put on probation.

John shared with me these inspiring words:

"Bob, in business there is a difference between falling and failing...just like the stock market, all businesses fall. Its takes passionate leadership to prevent the failure."

A few weeks later he sent me a note with this quote...
"Nobody trips over mountains. It is the small pebble that causes you to stumble. Pass all the pebbles in your path and you will find you have crossed the mountain." ~Author Unknown

John died of pancreatic cancer in his mid 50's.
 In my book Pecan Pie, I credit John for my leadership growth.
Memory Eternal - John Susan
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Are You Still A Groundhog?

Did you know that Groundhog Day has been around since 1841?
Well, it is true!
Punxsutawney Phil has been coming out of his burrow, once a year, for 173 years!...AND he still looks the same! He never changes!

Is your business changing?  Are you adapting to changing times?... or does it look the same as it did ten, five, or even two years ago?

Top Three Ways to Continuously Improve Your Business:

1. Network! -  not just once a year...EVERY week, get out of your burrow!

2. Sunny day and business is booming?  That shadow you see is your competition. "Keep your friends close, and your competition closer."

3. Avoid the "Bill Murray Effect"... live by "Giver's Gain"...the good you do will come back to you and to your business.

Happy Belated Groundhog Day!
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