What is the difference between horizontal growth and vertical growth?
Vertical growth:
- The business owner works entirely "in" his/her business rather than "on" his/her business.
- Micromanaging is very prevalent.
- Empowerment is lacking.
- Client/Customer saturation is inevitable.
- The business owner continues to work more and more hours to grow his/her business.
Horizontal Growth:
- The business owner keeps his/her friends close and his/her competition closer.
- Vision and Mission Statements are clearly communicated.
- Leadership prevails over management.
- Training systems, client/ customers service strategies, SMART goals, and Key Performance Indicators are implemented and systematically reviewed.
- The business owners finds him/herself working less hours "in" the business while the business continues to grow.
"Get the right people on the bus, the wrong people off the bus, and the right people in the right seats... and THEN figure out where to drive it. " ~ Jim Collins (summary from the book Good to Great)
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