Just last week, I had someone open the door for me, I said “Thank you!” …his response, “Sure”.
Then the server at lunch brought me an extra napkin. I said “ Thank you”…she replied, “Don’t mention it”.
Next, I dropped my pen at the bank, the person behind me picked it up and handed it to me, I said “Thank you,” he said… “No problem”
“No problem” ? ... Well I’m glad I wasn’t a problem!
“Don’t mention it” ?… Okay guess what, I did!
“Sure” ? … Sure of what?
When a person says, “you are welcomed” or even “you’re welcomed,” they are basically saying thank you to you for thanking them and responding with politeness.
Leadership lesson? Yes!
Saying “you are welcomed” is letting the person know that you are thankful to them for giving you the opportunity to help them.
"Leadership is Giving" ---- Sven Goebel
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