1. Leaders have passionate enthusiasm! Attitudes are contagious and your team “leaders” need to understand that they are role models.
2. Leaders model your company’s values and “walk the talk.”
3. Leaders pull their teams up the hill, face them and don’t turn their backs.
"Old-school" managers push employees.
4. Leaders are not necessarily the best workers, and they understand that the “task” is never more important than the customer.
5. Leaders develop others, place a high value on the “we,” and discourage the “I.”
6. Leaders know when to let other “leaders” lead.
7. Leaders listen and provide positive reinforcement and constructive criticism.
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