12 Things Great Leaders Know

1. Great leaders know that they don't know everything.

2. It's important to create an environment where performance is expected, enjoyed, and honored.

3. Leadership is not about being in charge, it is about taking care of those in your charge.

4. Reward what you want repeated, manage what you don't.

5. The biggest problem with communication is the illusion that it has happened. Clarify and confirm. Over-communicate, under-assume.

6. Great leaders know you have to love someone enough to hold them accountable, even if they don't love you back.

7. Deal quickly with issues. It's irresponsible to neglect holding people responsible.

8. Don't assume people feel valued, value them with a sincere conversation.

9. Listen to learn, not just waiting for your turn to speak.

10. Ambiguity is the enemy of accountability. Specific is terrific, and keep it simple and sincere.
 (K.I.S.S.)

11. If you want to grow your organization, start by growing your people.

12. Great leaders know that leadership is giving. Giving people the opportunity to do things they may not necessarily want to do, but need to do...including ourselves.

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